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ListeningBody LanguageCommunication Tips for managing non face to face contact

Building Rapport through Body Language

This is a very important part of the process of building rapport.

Learn to be cognizant of their body language and yours.

Pay attention to their gestures and facial expressions, and mirror them, along with their speech patterns.

This is simpler than it sounds, yet it is critical to successfully build rapport.

Match their tone of voice and the pace at which they are speaking for starters.

Mimic posture, head positioning, facial expressions, and hand gestures.

The meaning of communication is the response that you get!

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